The store manager of the venue needs comprehensive operational thinking
The team needs to grow
Store employees must have professional marketing and service skills, use marketing thinking to analyze customer needs, and stick to customers with caring services.
Performance needs to be improved
The operation of venues must be driven by profit, and the assessment content of staff needs to be guided by scientific and reasonable design.
Do you encounter the following problems in the operation of commercial park venues?
More than 90% of customers are cross-bank investment in commercial parks. Today, there are more than 900 venues in sports-themed commercial parks across the country, but only about 45% of the venues are currently profitable.
How to prepare for venue investment? Preparations are too laborious.
The performance has been unable to improve, and the venues are under great pressure to survive.
The enthusiasm of employees cannot be mobilized, and employee management is too inefficient.
There are frequent accidents in the stadium, which is a headache.
7 operation management systems
1. Safety management
Regional Safety Code; Safety Training and Assessment; Fire Safety.
2. Health management
Regional sanitation implementation standards; sanitation responsible person and assessment; regular cleaning.
3. Service management
Hardware facility services, such as mother and baby rooms, etc.; soft services, such as consultation and customer complaints, etc.
